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Privacy Policy

Last Updated: March 15, 2023

1. Introduction

PettiInfor ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website pettiinfor.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Website, including:

2.1 Personal Information

Information that personally identifies you, such as your name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline when you:

  • Register for an account
  • Subscribe to our newsletter
  • Request information about our courses
  • Complete a contact or enrollment form
  • Provide feedback or contact us

2.2 Non-Personal Information

Information that does not directly identify you, including:

  • Demographic information
  • Information about your internet connection
  • The equipment you use to access our Website
  • Usage details and browsing patterns

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. For more information about the cookies we use, please see our Cookie Policy.

3. How We Collect Information

We collect information in the following ways:

3.1 Direct Collection

Information you provide to us when you:

  • Fill out forms on our Website
  • Register for courses
  • Subscribe to our communications
  • Request marketing materials
  • Respond to surveys
  • Contact us

3.2 Automatic Collection

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data
  • Information about your computer and internet connection, including your IP address, operating system, and browser type

3.3 Third-Party Sources

We may also receive information about you from third-party sources, such as:

  • Business partners
  • Subcontractors in technical and payment services
  • Analytics providers
  • Social media platforms when you interact with our social media content, accounts, or plug-ins

4. How We Use Your Information

We use the information we collect about you or that you provide to us, including any personal information, to:

  • Present our Website and its contents to you
  • Provide you with information, products, or services that you request from us
  • Process and manage course enrollments and provide our services
  • Fulfill any other purpose for which you provide it
  • Provide you with notices about your account, including expiration and renewal notices
  • Notify you about changes to our Website or any products or services we offer
  • Improve our Website, products and services, marketing, and customer relationships
  • Measure or understand the effectiveness of the advertising we serve to you and others
  • Communicate with you about our courses, events, and other information we believe may be of interest to you
  • In any other way we may describe when you provide the information
  • For any other purpose with your consent

5. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of PettiInfor's assets
  • To fulfill the purpose for which you provide it
  • For any other purpose disclosed by us when you provide the information
  • With your consent

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request
  • To enforce or apply our terms of use and other agreements
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of PettiInfor, our customers, or others

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

7. Your Rights and Choices

We strive to provide you with choices regarding the personal information you provide to us. You can:

  • Opt-out of marketing communications: You can opt-out of receiving our marketing communications by following the unsubscribe instructions included in each communication or by contacting us at the details below.
  • Access and update your information: You can review and change your personal information by logging into the Website and visiting your account profile page or by contacting us.
  • Request deletion of your data: You may request deletion of your personal information by contacting us.
  • Cookie management: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may be inaccessible or not function properly.

If you are a resident of the European Economic Area (EEA) or California, you may have additional rights under applicable data protection laws.

8. Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

9. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page or via email to the primary email address specified in your account.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.

10. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

PettiInfor
420 George Street
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: +61 2 8937 5000

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